I've noticed a very sudden uptick in these AI designed signs and menus in my area. I fully understand why they are used by small business owners (fast and cheap), and I think getting angry at or threatening a business owner for using them is a huge overreaction.
That said, my own aesthetic sense is very much turned off by them. It is hard for me to articulate why, but I can name four reasons:
- The food never actually looks good, real, or delicious;
- The information is presented in a haphazard way, with text randomly thrown all over the place;
- There is really only one kind of "style" of these signs that I've seen, and it's sad to think that this style (or lack thereof) may become ubiquitous;
- In a world where AI feels increasingly shoved down our throats, it is unnerving to so suddenly see its rise manifested in the physical world.
I'm willing to bet most of these people don't even patronize her store because they are terminally online unemployed losers who can't afford more than freeze-dried Folgers.
Never let the mob win. They don't deserve her coffee, good riddance.
If you are sending threats to strangers on social media you are at minimum mentally ill, she has something to gain by losing them as customers.
Small businesses barely get by. Someone with work as transient as "artist" should know better.
> Then came a threat. An account with a much larger following DM'd her and told her to take down the sign, or they would post about it to their local artist community. The person offered to help her find an artist to pay to make a new sign, or else they would post about it.
> They gave her a day to "think about it."
When this is sort of behavior that the "good guys" advance then it's hard not to expect a "bad guy" with money to show up on the scene and thwart it.
It literally is not. You can maybe phrase it to sort of sound like a threat but “I’m going to share your public ad” is never a threat. It’s like if you angrily yell “I’m going to come to a complete stop at this upcoming stop sign!” in a threatening voice and then do that, it wasn’t a threat. Great. That’s what the sign is for. That’s what everyone wants you to do.
In the context of how it was done, saying that they would give them a list of people and a day to think it over, it really is a threat, it's a kind of extortion.
Threatening people is unwarranted, but of course people are allowed to choose where they buy coffee for whatever reasons they see fit. If the market decides that stores with AI posters aren't the place to be then the business has to adapt.
How would a coffee shop spend an hour making their coffee better
Like you own a coffee shop and you’ve freed up one hour in the 12 weeks before you have to make a new sign, what do you do in that hour that makes the coffee better?
the only "threat" mentioned in the article is that someone said that if she didn't take the sign down they would post about it in a local artist community. Threatening people with violence is always unwarranted, but trying to portray talking with other people about what someone is doing as a "threat" is disingenuous.
I think that issuing an ultimatum where if the person does not do what you want, that you will be sharing your concerns with likeminded people online, with the underlying implication being that the business owner will end up experiencing some kind of negative outcome from that, is absolutely a threat.
Nobody threatened the business owner. Somebody offered the business a chance to change up the ad (and help doing so) before it got shared, and the owner figured it would be better to go viral with the slop ad. Now there’s an article in Business Insider painting the business as the victim of mean customers that assaulted it by not liking the slop poster, so it looks like it all worked out for them.
The owner's instagram apology post has a bunch of "I did not understand..."s and language about disrespect, etc-- which makes sense, they're trying to get out of trouble, but it is in a way dishonest. Things would be better if they felt they could write "I didn't realize you all hated this. Now that I know, I'll take it down. Sorry about that." because it avoids them feeling they were threatened into "falling into line". As it stands they were forced to lie to get out of trouble about something they didn't even realize was wrong (they don't actually care about AI, obviously, or they wouldn't have used it), and they are necessarily bitter as a result.
Not that they were in a position to figure that out, in the moment, but I think it is a good thing to take away from the story... The interpretation of transgressions as moral failures instead of mistakes has done a lot of harm to society in the past few decades, because it creates bitter people instead of resolving things cleanly. It's a failure of the whole norm around these things, rather than any individual per se; people are rarely in the position to realize their behavior is contributing to a toxic norm on a daily level.
I don’t think it’s the artists who are doing things like this. It’s usually people who aren’t directly impacted and are “working” on other people’s behalf who do this sort of thing. I suspect it’s power-seeking personalities using a socially acceptable excuse to exercise power over someone else.
No it's about people thinking that I should care about their business when they clearly do not. When you use AI in these lazy ways it's clear that you just don't care.
That doesn’t even make sense. If you’re a customer before she puts up the sign it hasn’t magically made the coffee or the service worse. You want to force her to act the way you want, it’s that simple.
Makes me wonder what constitutes a bigger danger for the society: putting up a bad taste AI-generated menu poster, or threatening people’s businesses for that action.
I would definitely be less likely to buy food/drink from a place with AI ads (because I don't trust that what they're advertising would correspond to what they're selling), but I can't imagine threatening someone over it.
I would once again like to point out that the "threat" mentioned in the article is someone saying they'll talk about what the shop owner did with their friends.
I do have compassion for people who are not tech oriented. AI art can seems a bit kitsch and novel at first, and they probably don't really think about ethical consequences very deeply.
The problem is it all looks the same, and those of us who are terminally online are exposed to it non-stop. AI slop seems to be poisoning every space that used to have quality conversations, and mass un-employing many creative professions.
People do have the right to vote with their feet though - it is perfectly ethical to support coffee shops that support the local artist community and avoid ones with AI "art". Too bad we've mostly lost the ability to rationally discuss things, instead of resorting to threats right off the bat.
> She was up during the night pumping for her three-month-old baby and was scrolling through the comments and DMs, horrified.
"At 4 a.m., I was holding my pump on my lap and replying to this person, 'I'm so sorry. I didn't mean it that way,'" she told me. "I was so into typing this message that I produced so much milk, it was dripping
Articles like this always rub me the wrong way. I don't know the term for it, but I feel you should be able to make the point without making us picture a new mother getting stressed breast pumping in the middle of the night.
I agree to a degree - it feels manipulative on the part of the writer, trying to exaggerate any sympathy a reader might feel.
That said, I also feel that the level of negativity the lady suffered was a little out of proportion to her 'crime' - essentially amounting to bullying.
The article contains a rather beautiful example done via camera (and product photography demands that you get the froth and lighting just in time and just right) decorated by an artistic employee.
The owner had to resort to her standby Canva when the employee left, but lacking time due to a newborn.
To me, having followed all kinds of embedded links over to Vermont and Germany, the latter example being extraordinarily unappetizing. [0]
Stepping back to get the big picture, it seems to me that small business owners have gotten spoiled by local artists and artistic employees who created really beautiful signs and brochures. Come crunch time, it's either pay a local artist or DIY. And to get "pretty" artwork, many resort to AI, which mostly ain't pretty, sometimes pretty grotesque.
But this seems to be a case of wanting things both ways. AI is famous for really bizarre food rendering, as exhibited below. Customers really want food and preparation to look real. So why not set up a simple grid (say, Pages on a mac or Libre Office or Scribus) and pair the best photo you can grab with a description opposite it, on a nice background?
Other than KISS, you can get excellent art for a price, or slop for cheap (or at least, artificial art that advertises itself as such).
Increasing costs affect not only businesses, but people needing work, some of whom have lost jobs and income, are understandably upset.
The workflow I described can be done for little cost if DIY is not suitable, perhaps even a local photography class (who would work for (coffee) beans?)
I refer friends learning photography, intrigued by their phone cameras, and wanting to expand their skill set, to community college and other classes. Maybe even one of those starving artists.
Businesses brag about sourcing locally. I see a way to do so, but good art requires good artists, just as product photography requires some skill.
You can't have it all, or damn cheap. You must choose wisely.
P.S. My Dad was a commercial artist and I am an amateur photographer. And I make my own coffee. Yikes, the cost. If it's atmosphere, do put some nice art on the walls and let the product speak for itself.
The reaction folks had is OTT, but it does look like AI slop.
One group of folks is trying to say we basically have AGI. The other group is pointing to AI that remains very limited and where lowly humans can spot anything it’s created from a mile away. The evidence continues to point towards the later.
I mean there's a pretty big third group there which recognizes the good parts and the bad parts. Right?
For every person who can spot it a mile away I wonder how many false positives they have or simply aren't aware of it. If you're looking for it, with people using it a lot these days, of course you are going to have a high success rate.
But really I don't think it falls neatly into either of those categories.
> "Endeladyze said she felt terrible that she had upset her customers, but she was also frustrated at the idea that she should have been paying a real artist. Making these signs was a job only she had done herself or with employees in the past, never hiring outsiders."
This seems like the wrong attitude to take after experiencing such a backlash. If she'd made the signs herself for years then why resort to using AI to produce what is so obviously a generic slop result?
The article says she paid $150 for printing and $200 for a stand. Why not throw another $200 towards an artist?
Ouch. Have a little compassion. It is not easy running a small business, even less so when you've got a baby FFS!
> "At 4 a.m., I was holding my pump on my lap and replying to this person, 'I'm so sorry. I didn't mean it that way,'" she told me. "I was so into typing this message that I produced so much milk, it was dripping down my legs because I overflowed the pump."
Also, it's one thing to dislike AI to the point where it "kills the mood" (for you) when you see an AI-generated poster, so you stop visiting that particular coffee shop. It's something else entirely to threaten the business owner.
The problem is, they could have literally done nothing instead. They could have apologized to their customers that they've been so busy with their baby that they haven't been able to get a new chalkboard out. They could have left the old chalkboard out and explained politely to people that the new items aren't on it because whoever used to make them left. They could have written (with their hands) the prices and items in halfway-decent hand-writing in a large enough font, and it would have gotten the information across in a way that was perfectly serviceable.
Instead, they chose to exploit people and remove art from the world by using ChatGPT. So no, I don't have a ton of compassion.
To be fair, the “threat” was to post a story to Instagram, so perhaps “warning” is a fairer characterization of what happened.
I do have compassion for the business owner though - lots of mixed signals between people selling AI and the people having been sold AI now rejecting it.
If not even software engineers can keep up (we still see slop posted here regularly), how is a non-tech person supposed to know better. I try to be gentle and/or keep my mouth shut when it’s people who can’t be expected to know better.
her response to the dm about finding some cheap artists says it all. i'm sure she didn't give her employees payment for making the posters in the past either.
Of course she paid them, it was just another task they did while on duty, like brewing coffee or taking out the trash. Surely you’re not expecting her to pay someone who is already on payroll and being paid for their time extra because they’re making posters?
if i'm expected to make coffee and art then it's perfectly reasonable to expect more money than if I'm merely expected to make coffee. whether that comes as part of base salary or as some contract-esque arrangement when art is required of me is the kind of detail we can figure out (or you can try to do it with AI and have a lot of people stop supporting you. your call.)
If making posters is outside of the scope of their normal job duties as it had previously been defined, then yes, absolutely I'd expect them to be paid extra.
Just because they're on payroll and being paid for their time doesn't mean you can instruct them to do anything you ask.
I assure you, a retail workers job description includes doing all sorts of things, many much less pleasant than making signs. I guarantee you the employee assigned to sign making was happy to be doing that over cleaning the bathroom.
And besides, this is the U.S. Unless you’re in a union, responding to legitimate, legal and business-related tasks from your employer (that don’t exceed your ability to accomplish, e.g. not lifting 100lbs or whatever) with “not in my job description” will get you canned.
This is probably correct. But also par for the course. I bet there are coffee shops that give skill bonuses or something like that, but I'm betting most don't.
Most folks who do stuff like this just assume it's part of the job and carry on.
That said, my own aesthetic sense is very much turned off by them. It is hard for me to articulate why, but I can name four reasons:
- The food never actually looks good, real, or delicious;
- The information is presented in a haphazard way, with text randomly thrown all over the place;
- There is really only one kind of "style" of these signs that I've seen, and it's sad to think that this style (or lack thereof) may become ubiquitous;
- In a world where AI feels increasingly shoved down our throats, it is unnerving to so suddenly see its rise manifested in the physical world.
Never let the mob win. They don't deserve her coffee, good riddance.
If you are sending threats to strangers on social media you are at minimum mentally ill, she has something to gain by losing them as customers.
Small businesses barely get by. Someone with work as transient as "artist" should know better.
> They gave her a day to "think about it."
When this is sort of behavior that the "good guys" advance then it's hard not to expect a "bad guy" with money to show up on the scene and thwart it.
Like you own a coffee shop and you’ve freed up one hour in the 12 weeks before you have to make a new sign, what do you do in that hour that makes the coffee better?
The entitlement is off the charts. The more I read this insanity, the more I hope she printed it at a Walmart with a coupon.
Not that they were in a position to figure that out, in the moment, but I think it is a good thing to take away from the story... The interpretation of transgressions as moral failures instead of mistakes has done a lot of harm to society in the past few decades, because it creates bitter people instead of resolving things cleanly. It's a failure of the whole norm around these things, rather than any individual per se; people are rarely in the position to realize their behavior is contributing to a toxic norm on a daily level.
This has always been a thing.
That aside, if you spend 5 minutes prompting AI, you can create an image that no one will clock as AI.
It's bullying.
The problem is it all looks the same, and those of us who are terminally online are exposed to it non-stop. AI slop seems to be poisoning every space that used to have quality conversations, and mass un-employing many creative professions.
People do have the right to vote with their feet though - it is perfectly ethical to support coffee shops that support the local artist community and avoid ones with AI "art". Too bad we've mostly lost the ability to rationally discuss things, instead of resorting to threats right off the bat.
Articles like this always rub me the wrong way. I don't know the term for it, but I feel you should be able to make the point without making us picture a new mother getting stressed breast pumping in the middle of the night.
That said, I also feel that the level of negativity the lady suffered was a little out of proportion to her 'crime' - essentially amounting to bullying.
The owner had to resort to her standby Canva when the employee left, but lacking time due to a newborn.
To me, having followed all kinds of embedded links over to Vermont and Germany, the latter example being extraordinarily unappetizing. [0]
Stepping back to get the big picture, it seems to me that small business owners have gotten spoiled by local artists and artistic employees who created really beautiful signs and brochures. Come crunch time, it's either pay a local artist or DIY. And to get "pretty" artwork, many resort to AI, which mostly ain't pretty, sometimes pretty grotesque.
But this seems to be a case of wanting things both ways. AI is famous for really bizarre food rendering, as exhibited below. Customers really want food and preparation to look real. So why not set up a simple grid (say, Pages on a mac or Libre Office or Scribus) and pair the best photo you can grab with a description opposite it, on a nice background?
Other than KISS, you can get excellent art for a price, or slop for cheap (or at least, artificial art that advertises itself as such).
Increasing costs affect not only businesses, but people needing work, some of whom have lost jobs and income, are understandably upset.
The workflow I described can be done for little cost if DIY is not suitable, perhaps even a local photography class (who would work for (coffee) beans?)
I refer friends learning photography, intrigued by their phone cameras, and wanting to expand their skill set, to community college and other classes. Maybe even one of those starving artists.
Businesses brag about sourcing locally. I see a way to do so, but good art requires good artists, just as product photography requires some skill.
You can't have it all, or damn cheap. You must choose wisely.
P.S. My Dad was a commercial artist and I am an amateur photographer. And I make my own coffee. Yikes, the cost. If it's atmosphere, do put some nice art on the walls and let the product speak for itself.
My two cents, or "Sixbucks" worth.
[0] https://x02.me/i/F7ZX6.jpeg
One group of folks is trying to say we basically have AGI. The other group is pointing to AI that remains very limited and where lowly humans can spot anything it’s created from a mile away. The evidence continues to point towards the later.
For every person who can spot it a mile away I wonder how many false positives they have or simply aren't aware of it. If you're looking for it, with people using it a lot these days, of course you are going to have a high success rate.
But really I don't think it falls neatly into either of those categories.
This seems like the wrong attitude to take after experiencing such a backlash. If she'd made the signs herself for years then why resort to using AI to produce what is so obviously a generic slop result?
The article says she paid $150 for printing and $200 for a stand. Why not throw another $200 towards an artist?
This primarily, for me, has resulted in me ignoring a lot of long winded tickets.
the user a generate's email/documentation/whatever via claude > sent to user b > user b uses claude to summarize it ... loop is shitty.
This applies less to me for code as long as you are reviewing it throughly and 'sculpting' it throughly to make it readable/maintainable.
Care about your work if you want me to care about your work.
> "At 4 a.m., I was holding my pump on my lap and replying to this person, 'I'm so sorry. I didn't mean it that way,'" she told me. "I was so into typing this message that I produced so much milk, it was dripping down my legs because I overflowed the pump."
Also, it's one thing to dislike AI to the point where it "kills the mood" (for you) when you see an AI-generated poster, so you stop visiting that particular coffee shop. It's something else entirely to threaten the business owner.
Instead, they chose to exploit people and remove art from the world by using ChatGPT. So no, I don't have a ton of compassion.
It is misquoted on a criminally large scale.
A small business in my city made a poster using stick men and simple drawings(because of the topic at hand) and people loved it.
I do have compassion for the business owner though - lots of mixed signals between people selling AI and the people having been sold AI now rejecting it.
If not even software engineers can keep up (we still see slop posted here regularly), how is a non-tech person supposed to know better. I try to be gentle and/or keep my mouth shut when it’s people who can’t be expected to know better.
Please enumerate the threat, as I've been unable to find anything that passes for a threat in the article.
Just because they're on payroll and being paid for their time doesn't mean you can instruct them to do anything you ask.
And besides, this is the U.S. Unless you’re in a union, responding to legitimate, legal and business-related tasks from your employer (that don’t exceed your ability to accomplish, e.g. not lifting 100lbs or whatever) with “not in my job description” will get you canned.
Most folks who do stuff like this just assume it's part of the job and carry on.